Returns And Exchanges

Return Policy

  • No refunds. Store credit only
  • All items must be returned within 5 days of delivery
  • All items must be unworn and unwashed
  • All items must have all original tags attached
  • No return or refund on custom-designed items
  • Due to health reasons, all bodysuits, swimsuits, and accessories are FINAL SALE
  • All SALE items are FINAL SALE
  • Shipping fees are not refundable
  • Please add the original packing slip with items being returned
  • A store credit will be issued if the style or size requested is unavailable
  • All returns are processed within 2-3 business days after receipt

***All items are closely inspected before shipping. All returned items will also be carefully inspected. We reserve the right to refuse any return that does not meet our requirements. ***

Your overall experience with Gohagen-Alexander Design Den is important to us. Please mail items to:

Gohagen-Alexander Design Den
P.O Box 14172
Colorado Springs, CO 80914