Returns And Exchanges
Return Policy
- No refunds. Store credit only
- All items must be returned within 5 days of delivery
- All items must be unworn and unwashed
- All items must have all original tags attached
- No return or refund on custom-designed items
- Due to health reasons, all bodysuits, swimsuits, and accessories are FINAL SALE
- All SALE items are FINAL SALE
- Shipping fees are not refundable
- Please add the original packing slip with items being returned
- A store credit will be issued if the style or size requested is unavailable
- All returns are processed within 2-3 business days after receipt
***All items are closely inspected before shipping. All returned items will also be carefully inspected. We reserve the right to refuse any return that does not meet our requirements. ***
Your overall experience with Gohagen-Alexander Design Den is important to us. Please mail items to:
Gohagen-Alexander Design Den
P.O Box 14172
Colorado Springs, CO 80914